Technical writing

Jesica (Carson) Davis has been writing technical documentation for various software companies since 2000: user's guides, release notes, API updates/guides, context-sensitive help, reference manuals, and other types of user assistance. She designs and implements help systems across multiple countries and languages, creates and maintains documentation process and standards, and trains internal teams on them. She works primarily in DITA and is employed remotely as a Senior Technical Writer for a company based in New York. 

You can check out her Resume/CV.